TRANSITIONAL CARE LIAISON CENTER
Company: St. Martin's in the Pines- A Diversicare Transitio
Location: Birmingham
Posted on: September 28, 2024
Job Description:
OverviewSmile, You've Found Us!Are you passionate about
caregiving? Would you like to work with the best team in the world?
If so, Diversicare invites you to apply.We build on trust, respect,
customer focus, compassion, diplomacy, appreciation and strong
communication skills to shape the culture in our workplace.
Diversicare team members play a critical role in fostering an
environment of Service Excellence, which we extend to all those we
are privileged to serve.If you wish to make a difference in the
lives of our patients and residents, APPLY NOW!Full Time Benefits
include: -
- Medical/Dental/Vision
- Excellent 401k plan
- Tuition Reimbursement
- Vacation, Holiday, and Sick Time
- Long and Short Term Disability
- Employee Assistance Program
- Life Insurance
- Referral Bonuses
- DiversICARE - employee hardship fund
- Pay advancement program - OnShift WalletDiversicare provides
post-acute care services to patients and residents at 45 skilled
nursing and long-term care centers in eight states, primarily in
the Southeast, Midwest and Southwest United States. Together, with
our team of dedicated healthcare professionals, we leverage our
diverse strengths to provide each patient and resident with
healthcare serves that best meet their needs.It is Diversicare's
Mission to "Improve every life we touch by providing exceptional
healthcare and exceeding expectations."We are guided to excellence
by five Core Values: Integrity, Excellence, Compassion, Teamwork
and Stewardship, as well as 12 Service Standards.We build on trust,
respect, customer focus, compassion, diplomacy, appreciation and
strong communication skills to shape the culture in our workplace.
Diversicare team members play a critical role in fostering an
environment of Service Excellence. Our Service Standards are in
place to offer support. They lead us to what matters most to our
company: creating a warm, caring, safe and professional environment
for our customers and each other.Our culture of impassioned service
delivery is the Diversicare Difference.#BSC123Responsibilities
- Develop key relationships within assigned Key Accounts and
manage external aspects of patient referrals and admissions
- Communicate with customers to determine services and care that
best meet their needs, for the right care in the right place at the
right time
- Efficiently and effectively collaborate with referral sources
and Center teams to assess patient needs for compatibility with
Center clinical capabilities
- Thoroughly educate customers and understand customer
expectations to provide a positive experience, meet or exceed
expectations, and to help reduce unnecessary
rehospitalizations
- Help facilitate smooth patient and resident transitions
- Develop and manage Account assignments in key market segments
as determined with sales manager (eg physician groups, hospital(s),
Assisted Living, Independent Living, Home Health, and community
contacts)
- Collaborate with referral sources and team members to
facilitate open communication
- Develop and maintain strong relationships with Decision Makers,
Decision Influencers, and other Contacts as possible and
appropriateOTHER JOB DEMANDS:
- Ability to work with individuals at all levels both within the
organization and with outside contacts.
- Adequate computer skills for required data entry, reports and
communication.
- Have or develop an understanding of financial options for
Skilled Nursing coverage in order to explain options to potential
patients/ residents and family members.
- Comply with HIPPA as this position may have access to protected
health information in the resident's clinical and financial records
to conduct job duties. Qualifications
- Bachelors Degree
- Sales experience of five years in the healthcare industry,
preferably long term careDiversicare is committed to being an equal
opportunity employer. - Diversicare does not discriminate in
employment opportunities or practices on the basis of race, color,
religion, sex (including gender identity), national origin, age, or
disability, sexual orientation, citizenship, marital status,
veteran status, genetic information, or any other characteristic
protected by law.(EOE)
Keywords: St. Martin's in the Pines- A Diversicare Transitio, Hoover , TRANSITIONAL CARE LIAISON CENTER, Other , Birmingham, Alabama
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